Effective Date: December 1st, 2024

Santa Experience Kelowna (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information provided by families participating in our Santa Photo event.

1. Information We Collect

We may collect the following information when you register for the Santa Experience Kelowna event:

• Contact Information: Name, email address, and phone number.
• Event-Specific Details: Names and ages of family members attending to help personalize the Santa experience.
• Photo Preferences: Any specific requests or preferences related to your Santa photo session.

2. How We Use Your Information

The information collected is used solely for the purpose of organizing and managing the Santa Experience Kelowna event, including:

• Scheduling and confirming your booking.
• Personalizing your experience with Santa.
• Ensuring smooth communication regarding event logistics.

We do not use your information for advertising, marketing, or any other purposes outside of this event.

3. Sharing Your Information

We value your privacy and do not share your personal information with third parties, except:

• Service Providers: To facilitate payment processing or event management.
• Legal Requirements: If required by law or necessary to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Payment information is handled securely through our third-party payment processor.

5. Retention of Information

We retain your information only for as long as necessary to manage the event and comply with any legal obligations. All personal information will be securely deleted within 12 months after the conclusion of the event.

6. Your Rights

You have the right to:

• Request access to or deletion of your personal information.
• Withdraw consent for us to use your information at any time.

To exercise these rights, please contact us at hello@santaexperiencekelowna.com.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Santa Experience Kelowna
Email: hello@santaexperiencekelowna.com

Thank you for trusting us to create a magical Santa experience for your family!